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GSTN working within limitations; tax consultants say several glitches

 GSTN working within limitations; tax consultants say several glitches

After reports of technical glitch in filing GST returns (summary return GSTR-3B), Goods and Services Tax Network (GSTN) said a total of 65.65 lakh returns for December were filed till January 20, out of which 13.30 lakh returns were filed on the last day itself. “There have been few issues about one-time passwords (OTPs) being received with some time lag on account of delay by the email service provider or local internet issues. Thus, in order to ensure that no inconvenience is faced by the taxpayer on this account, the OTPs are sent simultaneously on email as well as on registered mobile number so that in case there is a delay in receiving OTP on email, OTP received on mobile phone or vice versa can be used,” GSTN said. Some tax consultants complained they were faced several glitches on Monday including payments not being reflected in the taxpayers’ dashboard. “GSTN system is unable to take last minute load of filings and there is a prolonged time lag in payments to appear, multiple OTPs are sent for a single filing, data takes time to reflect, preview of returns show wrong numbers, data uploaded using ASP/GSP takes additional time to reflect and the system frequently logs out the user,” Rajat Mohan, senior partner at AMRG & Associates said

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