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Some e-filing glitches remain, working with I-T dept: Infosys

Some e-filing glitches remain, working with I-T dept: Infosys

Acknowledging that some users continued to experience difficulties on the Income Tax e-filing portal, IT major Infosys on Thursday said it was working “expeditiously” with the I-T department to further streamline end-user experience.

“Even as it makes steady progress, Infosys recognises the ongoing challenges faced by some users and has engaged with more than 1,200 taxpayers directly to better understand their concerns. The company is focused on rapidly resolving these challenges while working closely with the Chartered Accountant community to ensure that a comprehensive set of user scenarios are supported and thoroughly tested before deployment,” the company said in the post.

The Bengaluru-based technology services giant said over 30 million taxpayers had logged into the portal and have completed various transactions.

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